Delivery Times
Most orders are despatched from stock on the same working day, non-stock items are usually acquired
within 2-3 working days, you will be informed if any further delay is expected. The following times are inclusive of
acquiring non-stock items.
UK - 1-4 working days
Europe - 4-7 working days
Rest of the World (Airmail) - 5-12 working days
N.B. Customs clearance for some non-EU destinations can hold up parcels by an additional two weeks.
(A working day is any day excluding Saturday, Sunday or UK Bank Holidays)
Carriage Charges
All carriage charges quoted here and in the shopping basket are maximum values - in the event of an over estimate we charge the lower rate.
N.B. Minimum charges may be reduced if a very light item e.g. one cassette is being sent.
UK
Minimum Charge: £2.95 Carriage is then worked out according to weight and quantity of goods falling in the following bands:
Band One: £3.95Band Two: £5.95Band Three: Carriage is Free (This is currently equivalent to approximately 20 student's books*).Europe (Selected)Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden.
Minimum Charge: £3.95 Carriage is then worked out according to weight and quantity of goods falling in the following bands:
Band One: £5.95Band Two: £7.95Band Three: Carriage is Free (This is currently equivalent to approximately 20 student's books*).Europe 2 (Selected)Andorra, Bulgaria, Czech Republic, Estonia, Gibraltar, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Norway, Poland, Romania, Slovakia, Slovenia, Switzerland.
Minimum Charge: £3.95 Carriage is then worked out according to weight and quantity of goods falling in the following bands:
Band One: £5.95Band Two: £9.95Band Three: Carriage is Free (This is currently equivalent to approximately 20 student's books*).N.B. We register Airmail packages to some countries in this group at a cost of £5.45 to ensure prompt and safe delivery.
* We calculate our carriage rates by weight, when an order has passed a specific weight free carriage will be applied e.g. 20 student's books weighing 600gms will receive free carriage.
Rest of WorldMinimum Charge: £4.95 Carriage is then worked out according to weight and quantity of goods.
Goods are sent using Royal Mail Airmail.
In some cases it is cheaper to use a carrier, the option of being provided with a quote for this service will be
given to you if your carriage charge reaches a viable amount as you compile your order with the destination country for your goods selected in your basket.
N.B. We register Airmail packages to some countries in this group at a cost of £5.45 to ensure prompt and safe delivery.
