Terms and Conditions

Terms and Conditions

Pricing
All prices shown are in Pounds Sterling. Cambridge International Book Centre (CIBC) supplies items at current publishers' UK list price excepting items currently offered at a discount through this website. If goods have to be ordered in from a publisher and prices unexpectedly increase from our last record customers will be advised and invited to either confirm or cancel their order.

Discounts
Discounts offered on this website are default terms for non-account customers. If a website discount differs from an existing customer's agreed terms the greater of the two discounts will be applied to the order.

Links
CIBC is not responsible for the content of external websites.

Returns

Faulty Goods/Errors
CIBC will accept returns of faulty and defective materials and of goods supplied incorrectly due to our own fault and give full credit for both their cost and the costs of both shipping out and return shipment provided they are returned within six months of the date of supply. The customer should always first report faults in manufacture of books to CIBC as alternative solutions to the return of whole books might be possible.

Unwanted Goods
Goods ordered from CIBC in error by the customer or supplied by CIBC and subsequently found to be surplus to the customer's needs will be accepted and credit for them given, less a handling fee of 5%, provided:
1) The customer obtains clearance from CIBC prior to their return.
2) The goods are received in good saleable condition.
3) Goods are received by us within 6 months of being supplied.
4) All costs incurred in their shipping out and return shipment are borne by the customer.
Goods returned under this arrangement will remain the property of the customer until back in our hands. Refunds will be tendered in the same form as the original payment.