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British English

Collins Hotel & Hospitality English with Audio CD

Collins Hotel & Hospitality English with Audio CD ISBN: 9780007431984
British English

Collins Hotel & Hospitality English with Audio CD

Author: Seymour, Mike
Publisher: Collins
Format: Paperback
ISBN: 9780007431984
Publication Date: 2012
Level: A2 Elementary
Publishers' UK Price: £14.99
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This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.

• 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.
• 4-page unit ....
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includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.
• The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.
• The audio CD provides valuable listening practice to accompany each unit.
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