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Delta Business Communication Skills: Telephoning with Audio CD

Delta Business Communication Skills: Telephoning with Audio CD ISBN: 9783125013209
British English

Delta Business Communication Skills: Telephoning with Audio CD

Series: Delta Business Communication Skills
Author: Lowe, Susan
Publisher: Delta Publishing
Format: Paperback
ISBN: 9783125013209
Publication Date: 2017
Level: B1 Pre-Intermediate
Publishers' UK Price: £23.50
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Level: Pre-Intermediate-Intermediate
Telephoning works with the skills and language required to conduct successful phone calls in English.

The units cover:
- focus on listening
- making calls
- receiving calls
- receiving and leaving messages
- dealing with problems
- conference calls

DELTA BUSINESS COMMUNICATION SKILLS - components

British English

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