Delivery

Delivery Times

Most orders are despatched from stock on the same working day, non-stock items are usually acquired within 2-3 working days, you will be informed if any further delay is expected. The following times are inclusive of acquiring non-stock items.

UK - 1-4 working days
Europe - 4-7 working days
Rest of the World (Air Mail) - 5-12 working days

(A working day is any day excluding Saturday, Sunday or UK Bank Holidays)

N.B. Customs clearance for some non-EU destinations can hold up parcels by an additional two weeks.

Delivery Charges

All delivery charges quoted here and in the shopping basket are maximum values, in the event of an over estimate we charge the lower rate.

Minimum charges may be reduced if a very light item e.g. one Audio CD is being sent.

To view the delivery charge for any order, simply add the items to "your basket" on the website and select the delivery country for the order on the basket page.

United Kingdom

Charge: £0.00 (Delivery is Free on All UK Orders)

Europe (Selected)

Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden.

Minimum Charge: £3.95
Delivery is then worked out according to weight and quantity of goods falling in the following bands:
Band One: £5.95
Band Two: £7.95
Band Three: Delivery is Free (Approximately 20 Student's Books*)

N.B. We register Air Mail packages to some countries in this group at a cost of £5.45 to ensure prompt and safe delivery, in this instance delivery is not banded.

Europe 2 (Selected)

Bulgaria, Czech Republic, Estonia, Gibraltar, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Norway, Poland, Romania, Slovakia, Slovenia, Switzerland.

Minimum Charge: £3.95
Delivery is then worked out according to weight and quantity of goods falling in the following bands:
Band One: £5.95
Band Two: £9.95
Band Three: Delivery is Free (Approximately 20 Student's Books*)

N.B. We register Air Mail packages to some countries in this group at a cost of £5.45 to ensure prompt and safe delivery, in this instance delivery is not banded.

*We calculate our delivery rates by weight, when an order has passed a specific weight free delivery will be applied e.g. 20 student's books weighing 600gms will receive free delivery.

Rest of World

Minimum Charge: £4.95
Delivery is then worked out according to weight and quantity of goods. Goods are sent using Royal Mail Air Mail.

In some cases it is cheaper to use a carrier, the option of being provided with a quote for this service will be given to you if your delivery charge reaches a viable amount as you compile your order with the destination country for your goods selected in your basket.

N.B. We register Air Mail packages to some countries in this group at a cost of £5.45 to ensure prompt and safe delivery.